Privacy Policy
Your privacy matters deeply to us — especially the sensitive health and disability information you trust us with. Here's exactly how we handle it.
Last updated: June 14, 2026
We never sell your data
Your personal information is never sold to advertisers or data brokers.
Health data stays private
Your disability and illness info is used only to power your experience.
Delete anytime
You can delete your account and all your data at any time, no questions asked.
Contents
1. Overview
Bondable ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use the Bondable dating platform ("Service").
Because Bondable serves people with physical disabilities and chronic illness, we handle sensitive health-related information with the highest level of care. We will never sell your personal data — especially your health information — to third parties.
By using Bondable, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the Service.
2. Information We Collect
We collect the following categories of information:
Account Information: Name, email address, date of birth, password, and profile photo when you register.
Profile Information: Information you voluntarily add to your profile, including location, interests, relationship goals, and your "Dateability Deets" — which may include your disability or chronic illness, energy levels, access needs, and disclosure preferences.
Communications: Messages you send and receive through the platform. We store these to deliver the Service and for safety purposes.
Usage Data: Pages visited, features used, time spent on the app, search queries, and interactions with other profiles (likes, super likes, profile views).
Device & Technical Data: IP address, browser type, operating system, device identifiers, and crash reports.
Payment Information: Subscription and purchase transactions are processed by GoDaddy Payments. We do not store full payment card details on our servers.
Location Data: General location (city/region) based on your profile settings. We do not track precise GPS location without your explicit consent.
3. Sensitive Health & Disability Information
Bondable is unique in that members may voluntarily share information about their disability or chronic illness through the Dateability Deets feature. This is considered sensitive personal data and we treat it accordingly.
This information is entirely voluntary. You choose what to share, how much detail to provide, and your comfort level with disclosure.
Your health and disability information is used solely to:
• Display on your profile to other members as you configure it.
• Help match you with compatible partners who understand your needs.
• Improve accessibility features and community resources within the app.
We will NEVER use your health or disability information for advertising targeting, sell it to insurers, employers, or data brokers, or share it with any third party without your explicit consent.
You may update or remove this information from your profile at any time through your account settings.
4. How We Use Your Information
We use the information we collect to:
• Create and manage your account and profile.
• Connect you with compatible matches and facilitate communication.
• Process payments and manage subscriptions.
• Send service-related notifications (new matches, messages, account alerts).
• Improve, personalize, and expand the Service.
• Monitor and enforce our Community Guidelines and Terms of Service.
• Detect and prevent fraud, abuse, and safety violations.
• Comply with legal obligations.
We do not use your data for automated decision-making that produces legal or similarly significant effects without human review.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service.
When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal, safety, or fraud prevention purposes.
Messages may be retained for up to 90 days after account deletion for safety and abuse investigation purposes, after which they are permanently deleted.
Aggregated, anonymized data that cannot identify you may be retained indefinitely for analytics and service improvement.
7. Data Security
We implement industry-standard security measures to protect your personal information, including:
• Encryption of data in transit (TLS/HTTPS) and at rest.
• Secure, access-controlled infrastructure.
• Regular security audits and vulnerability assessments.
• Strict internal access controls — only authorized personnel can access personal data.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
If we become aware of a data breach that affects your personal information, we will notify you in accordance with applicable law.
8. Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal data:
Access: Request a copy of the personal data we hold about you.
Correction: Request that we correct inaccurate or incomplete data.
Deletion: Request that we delete your personal data ("right to be forgotten").
Portability: Request your data in a structured, machine-readable format.
Objection: Object to certain types of processing, including direct marketing.
Withdrawal of Consent: Withdraw consent for processing based on consent at any time.
To exercise any of these rights, contact us at privacy@bondableme.com. We will respond within 30 days.
You may also delete your account at any time through your account settings, which initiates the data deletion process.
10. Children's Privacy
Bondable is not intended for anyone under the age of 18. We do not knowingly collect personal information from minors.
If we become aware that we have collected personal data from a person under 18 without parental consent, we will take steps to delete that information immediately.
If you believe a minor has created an account on Bondable, please contact us at privacy@bondableme.com.
11. Third-Party Links & Services
The Service may contain links to third-party websites or integrate with third-party services (such as partner offers on our Date Night Partners page). This Privacy Policy does not apply to those third-party services.
We encourage you to review the privacy policies of any third-party services you access through Bondable. We are not responsible for the privacy practices of third parties.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or through a prominent notice in the app at least 14 days before the changes take effect.
Your continued use of the Service after the effective date of the revised policy constitutes your acceptance of the changes.
We encourage you to review this policy periodically to stay informed about how we protect your information.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Email: privacy@bondableme.com
For urgent safety or abuse concerns: safety@bondableme.com
We are committed to resolving privacy inquiries within 30 days.
Bondable was built for a community that deserves to feel safe. Your data — especially your health information — is treated with the same care and respect we ask all our members to show each other.